Webitel API

{
  "items": [ 									// an array of Members. Each object is an individual Member.
    {
      "agent": { 								// determines the binding of the Member to a specific Agent, optional.
        "id": "${id}" 							// Agent identifier.
      },
       "bucket": {  
        "id": "${id}" 							// Bucket identifier. Used for Agent and client binding. Provides for the use of Buckets for products within a Queue for one country.
      },
      "communications": [  						// in this array, the number/s of clients are passed in.           {
		  "description": "${description}",  	// a description of the method of communication.
          "destination": "${destination}", 		// Member number. Required.
          "display": "${display}", 				// The number will be displayed to the Member during the call. Optional.
          "priority": 0, 						// priority destination within a subscriber. When there are multiple numbers in the communications array, the priority will determine the order in which they are called. The larger the number, the higher the priority. Required.
          "resource": {  						// defines a binding of the Member to a specific Resource from which the call will be made. Optional.
            "id": "${id}"  						// Resource identifier. For details, see the Get a list of resources section.
          },
          "type": {
            "id": "${id}"  						// Communication Type identifier from the Webitel directory. Required. For details, see the Get a list of Communication Types section.     
          }
        }
      ],
      "expire_at": "${expire_at}",  			// specifies the time when to remove the Member from the dialer (Unix time)
      "min_offering_at": "${min_offering_at}",  // specifies the start time of the dialing to the Member. The Timestamp is in the UTC.
      "name": "${name}", 						// Member name. Required. 
      "priority": 0, 							// the priority of the Member within the Queue. The higher the number, the higher the priority of dialing the Member.
      "timezone": {
        "id": "${id}"							// time zone ID (on the Webitel page). For details, see the Get a list of time zones section.
      },
      "variables": {							// additional variables on the Member that will be displayed to the Agent when receiving a call. 
        "additionalProp1": "${additionalProp1}",  
        "additionalProp2": "${additionalProp2}",
        "additionalProp3": "${additionalProp3}"
      }
    }
  ],
  "queue_id": "${queue_id}"						// identifier of the Queue to which Members are loaded. 
}

{
  "destination": "${agent_id}",			// destination number. Required.
  "from": {
    "extension": "${extension}"			// Agent's extension. Required. For details, see the Get the list of Agents section.
  },
  "params": {
    "disable_auto_answer": true,		// switches off the automatic answer. If you pass the parameter, the Agent will need to accept from the Workspace.
    "variables": { 						// additional variables by client that can be used for statistics.
      "additionalProp1": "${additionalProp1}",
      "additionalProp2": "${additionalProp2}",
      "additionalProp3": "${additionalProp3}"
    }
  }
}

{
  "agent_id": "${agent_id}",	// Agent identifier. For details, see the Get the list of Agents section.
  "capacity": 0,				// potential - level of mastery of the Skill. Possible values: 0-100
  "enabled": true,				// Skill state. It can be enabled/disabled.
  "skill": {
    "id": "${id}" 				// Skill identifier from the Webitel directory. For details, see the Get the list of Webitel Skills section.
  }
}

{
  "agent_id": "${agent_id}",	// Agent identifier.
  "capacity": 0,   				// potential - level of mastery of the Skill. Possible values: 0-100.
  "enabled": true, 				// Skill state. It can be enabled/disabled. 
  "id": "${id}",  				// identifier of the Agent Skill that is being edited.
  "skill": {
    "id": "${id}",  			// Skill identifier from the Webitel directory. For details, see the Get the list of Webitel Skills section. If filled, this skill will be changed.
  }
}

{
  "agent_id": "${agent_id}",  					// Agent identifier.
  "attempt_id": "${attempt_id}", 				// identifier of the dialer attempt, which is used to transmit the result of post-processing. Obtained from RabbitMQ.
  "description": "${description}",  			// a comment left by the agent during post-processing of the call.
  "display": true, 								// is responsible for attaching the display number to this Member.
  "exclude_current_communication": true,  		// if true, there will be no more calls to the current communication method
  "expire_at": "${expire_at}", 					//  time when to remove the Member from the dialer (Unix time).
  "min_offering_at": "${min_offering_at}",		// timestamp value of the specific time of dialer callback in UTC timezone. The calendar of the dialer has a higher priority. If the time specified here is not within the dailer's working time, the retry will be made at the working time with the highest priority.
  "status": "${status}", 						// attempt status.
  "variables": {
    "additionalProp1": "${additionalProp1}",
    "additionalProp2": "${additionalProp2}",
    "additionalProp3": "${additionalProp3}"
  }
}