Webitel: Documentation
Webitel: Documentation
Breadcrumbs

General (Chatplan)

1. Description

Here, you enter information about the Chatlplan.

Consists of fields (Fig.1):

  1. Name;

  2. Flow schema;

  3. Description.

General tab (Chatplan).png

Fig. 1. General tab

1.1. Name

Required field. The name of the Chatplan is entered here.

1.2. Flow schema

Required field. When you click on the Flow schema field, a drop-down list opens from which the Flow is selected. If the required flow is not in the drop-down list, use the Flow schema field as a search field.

How to create a new Flow can be found here.

1.3. Description

Here you enter the description of the Chatplan rule.

2.  Opportunities

2.1. Change the Name/Flow schema/Description 

Goal

 Change the Name/Flow schema/Description 

Preconditions

  1. Access to the Admin application;

  2. Access to the Chatplan section in the Admin application;

  3. Permission to edit or create in the Chatplan section;

  4. Having at least one Chatplan or creating a new one.

Steps

  1. Click on the field you want to change.

  2. Make the necessary changes

  3. Click the Save button

Result

Data saved.