Webitel: Documentation
Webitel: Documentation
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Variables (Members)

1. Description

It is designed to create variables for the member.

It consists of the following elements:

  1. Creation tool (Fig.1(1));

  2. Key (Fig.1(2));

  3. Value (Fig.1(3));

  4. Removal tool (Fig.1(4)).

In addition to the link variable, you can write the link_open_timeout_sec variable, where,

link — a link;
link_open_timeout_sec — link opening timer.


Variables (Members).png

Fig. 1. Variables (Members)

1.1. Creation tool 

To add a new variable, you must click the add button (Fig1 (1)). Thereafter, a new line appears with empty Key and Value fields and a removal tool.

1.2. Key

The field is intended for entering a key.

1.3. Value

The field is intended to enter a value.

1.4. Removal tool

It is used to remove a variable from the registry entries. After you click the remove button (Fig.1(4)), the variable is removed.

2. Opportunities

2.1. Add a variable

Goal

Add a variable

Preconditions

  1. Access to the Admin application;

  2. Access to the Queues section in the Admin application;

  3. Permission to create, or edit, in the Queues section;

  4. The presence of a queue or the creation of a new one;

  5. The presence of a member or the creation of a new one.

Steps

  1. Click on the add button —  Снимок экрана 2024-02-16 014225.png .

  2. Enter data. 

  3. Click the Save button.

Result

Data saved. 

2.2. Remove a variable

Goal

Remove a variable

Preconditions

  1. Access to the Admin application;

  2. Access to the Queues section in the Admin application;

  3. Permission to delete in the Queues section;

  4. The presence of a queue or the creation of a new one;

  5. The presence of a member or the creation of a new one;

  6. The presence of at least one variable entry.

Steps

  1. Find the entry you want to remove.

  2. Click the remove button —  Снимок экрана 2024-02-16 005633.png .

  3. Click the Save button.

Result

 The variable has been removed.

2.4. Change a variable 

Goal

Change a variable

Preconditions

  1. Access to the Admin application;

  2. Access to the Queues section in the Admin application;

  3. Permission to create, or edit, in the Queues section;

  4. The presence of a queue or the creation of a new one;

  5. The presence of a member or the creation of a new one;

  6. The presence of at least one variable entry.

Steps

  1. Find the variable entry to change.

  2. Enter the required data in the fields.

  3. Click the Add button.

Result

The variable has been changed.