Webitel: Documentation
Webitel: Documentation
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Flow schemas (Workspace)

1. Description

The tab is available if you have a CALL_CENTER license.

The Flow schemes configured for the Agent's Team are displayed here.
The corresponding settings can be made on the Flow schemas tab of the Team to which the Agent belongs.

Flow schemas tab (Workspace).png
Fig. 1. Flow schemas tab

The tab consists of a list of Flow schemes and the Run button.

The Run button executes the selected Flow scheme.

You can run the scheme at any time.

After clicking the Run button, a notification of the Flow scheme's successful or unsuccessful run is displayed.

When you click the %D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202024-02-11%20192219.png?version=1&modificationDate=1712759774387&cacheVersion=1&api=v2 icon, the block is enlarged, and the button changes to the image2024-2-11_19-23-16.png?version=1&modificationDate=1712759835936&cacheVersion=1&api=v2  icon.

When you click the image2024-2-11_19-23-16.png?version=1&modificationDate=1712759835936&cacheVersion=1&api=v2  icon, the block is reduced, and the button changes to the %D0%A1%D0%BD%D0%B8%D0%BC%D0%BE%D0%BA%20%D1%8D%D0%BA%D1%80%D0%B0%D0%BD%D0%B0%202024-02-11%20192219.png?version=1&modificationDate=1712759774387&cacheVersion=1&api=v2 icon.