Release Notes:
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Added support for dynamic parameters in quick reply templates, enabling flexible content personalization.
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Implemented the ability to add a comment when transferring a chat, allowing the next agent to quickly understand the conversation context.
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Added an option to replace standard notification sounds with custom corporate sounds for chat messages.
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Fixed a bug that caused duplicate messages in the chat when using a template with active links.
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Fixed an issue with incorrect display of the "Webitel Chats" tab on the CTI panel.
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Resolved the issue where a 400 GetMessages error appeared in the console.
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Added the ability to trigger business processes directly from the active or closed chat panel.