Communication options (Contact)

1. Description

The Communication options tab contains the following tabs that display the communication settings for the Contact:

1. Phone;

2. Messaging;

3. Emails.

 The Phones tab is open by default  (Fig.1).

1.1. Phones

The tab displays the parameters of the phone connection.

The  button opens Add the phone number modal window (Fig. 2).

1.1.1. Add the phone number modal window

The Add the phone number modal window consists of the following fields:

1. Communication type;

2. Destination.

1.1.1.1. Communication type

The Communication type is selected in this field.

The drop-down list displays the Communication types that correspond to the communication channel.

More information about the Communication types can be found here. 

1.1.1.2. Destination

The Contact's contact information, for example, a phone number, is entered here.

1.1.2. Registry

The registry consists of a set of fields:

1. Phone;

2. Communication type;

3. Editing tool;

4. Removal tool.

The mark at the main phone number.

1.1.2.1. Phone

The Contact's phone number is displayed here.

1.1.2.2. Communication type

The Communication type is displayed in this field.

1.1.2.3. Editing tool

Use the button to edit the communication option. After clicking the button, the Edit the phone number modal window opens where you can make changes.

1.1.2.4. Removal tool

It is used to remove an object with confirmation through a modal window. A modal confirmation window appears after clicking the button. Clicking the Yes button — deletes the object and the entry. Clicking the No button closes the modal window, and the object is not deleted.

1.2. Messaging

Tab that displays the Contact's bindings to chats.

1.2.2. Registry

The registry consists of a set of fields:

1. Provider;

2. Gateway;

3. Username;

4. Removal tool.

1.2.2.1. Provider

This field displays the provider.

1.2.2.2. Gateway

This field displays the Chat gateways from which the connection to the Contact was made.

1.2.2.3. Username

This field displays the messenger username.

1.2.2.4. Removal tool

It is used to remove an object with confirmation through a modal window. A modal confirmation window appears after clicking the button. Clicking the Yes button — deletes the object and the entry. Clicking the No button closes the modal window, and the object is not deleted.

1.3. Emails

The tab in which the communication options of the Email channel are displayed.

The  button opens Add the email modal window (Fig. 3).

1.3.1.  Add the email modal window

The Add the email modal window consists of the following fields:

1. Communication type;

2. Destination.

1.3.1.1. Communication type

The Communication type is selected in this field.

The drop-down list displays the Communication types that correspond to the communication channel.

More information about the Communication types can be found here. 

1.3.1.2. Destination

The Contact's contact information, for example, a phone number, is entered here.

1.3.2. Registry

The registry consists of a set of fields:

1. Email;

2. Communication type;

3. Editing tool;

4. Removal tool.

The  mark at the main email.

1.3.2.1. Email

The Contact's email address is displayed here.

1.3.2.2. Communication type

The Communication type is displayed in this field.

1.3.2.3. Editing tool

Use the  button to edit the communication option. After clicking the button, the Edit the email modal window opens where you can make changes.

1.3.2.4. Removal tool

It is used to remove an object with confirmation through a modal window. A modal confirmation window appears after clicking the button. Clicking the Yes button — deletes the object and the entry. Clicking the No button closes the modal window, and the object is not deleted.