This section includes system and technical instructions intended for administrators. It describes basic configurations, device management, and system functionality.
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How to open console -
Recommendations for monitoring and support Webitel infrastructures -
Auditing -
Create a predictive dialer -
Data for additional settings -
Typical scenarios for working with licenses in Webitel -
Cases (User Guide for the Section) -
Lookups (Creation and Configuration Manual) -
Custom Chat Gateway: Typical Use Cases and Configuration -
Configuring access restrictions to catalogs by teams and skills -
Instruction for Launching Post Processing Form during a Manual Outgoing Call -
Typical Dialer Scenarios in Webitel -
IVM Configuration