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Technical documentation
Instructions and usage scenarios
Flow (Flows and Components)
Communication Channels (Chats, Messengers, Email)
Administration / System Settings
How to open console
Recommendations for monitoring and support Webitel infrastructures
Auditing
Create a predictive dialer
Data for additional settings
Variables
Typical scenarios for working with licenses in Webitel
Cases (User Guide for the Section)
Lookups (Creation and Configuration Manual)
Custom Chat Gateway: Typical Use Cases and Configuration
Configuring access restrictions to catalogs by teams and skills
Instruction for Launching Post Processing Form during a Manual Outgoing Call
Typical Dialer Scenarios in Webitel
IVM Configuration
Agent Guides
Analytics and Reporting
FAQ. Agent Screen Recording
Administration
Integrations and applications
Terms and Conditions
Breadcrumbs
Instructions and usage scenarios
Administration / System Settings
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Data for additional settings
The data for additional settings, namely:
Variables
