Webitel: Documentation

PDFs (Agents)

If the current user's role does not have the "Control agent screen" permission, this page is not displayed.

1. Description

The tab is designed to view PDF files generated from the agent's screenshots.

It consists of the following parts:

  • Top bar (Fig. 1.(1));

  • Records registry (Fig. 1.(2));

  • Pagination (Fig. 1.(3)).

PDFs tab.png
Fig. 1. "PDFs" detail page

1.1. Top bar

The top bar contains the agent’s key indicators and control tools. For a detailed description of its elements and logic, refer to the dedicated documentation.

1.2. Records registry

Displays PDF files generated from the agent's screenshots.

It consists of the following parts:

  • Expand/collapse filter panel tool (Fig. 2.(1));

  • Refresh button (Fig. 2.(2));

  • Records removal tool (Fig. 2.(3));

  • Records registry table (Fig. 2.(4)).

Registry.png
Fig. 2. Records registry

1.2.1. Expand/collapse filter panel tool

Designed to expand and collapse the filter panel (Fig. 3).

1.2.1.1. Filter panel

Designed to filter the data displayed in the records registry.

It consists of the following parts:

  • Filter fields (Fig. 3.(1));

  • Reset filters button (Fig. 3.(2)).

Filters Block.png
Fig. 3. Filters block
1.2.1.1.1. Filter fields

Available fields:

  • From — sets the start time of the period for which PDF files should be displayed;

  • To — sets the end time of the period for which PDF files should be displayed.

1.2.1.1.2. Reset filters button

Represented as a button image-20251202-163422.png , all previously selected filters are reset when clicked.

1.2.2. Refresh button

Updating the register table is performed by clicking on the refresh button - image-20241220-111256.png .

1.2.3. Delete tool

Used to remove an object with confirmation through a modal window. When hovering over the delete button ( image-20241231-121409.png ), the tool name is displayed. After clicking the delete button, a confirmation modal window appears. Clicking the Yes button deletes the object. Clicking the No button closes the modal window, and the object is not deleted.

Confirm deletion modal window.png


Fig. 4. “Confirm deletion” modal window

1.2.4. Records registry table

Contains the following columns:

  1. Checkbox;

  2. PDF;

  3. Name;

  4. Status;

  5. Created;

  6. Created by;

  7. Download tool;

  8. Delete tool.

If no PDF files are available, the following text is displayed: "Unfortunately, no record matches your criteria".

1.2.4.1. Checkbox

Used to select one or more entries. An additional removal tool appears next to the search field after selecting one or more entries. Information about the number of entries chosen for deletion appears when you hover over this tool. When you click on it, a modal confirmation window appears.

It contains the Yes, No, and close ( image2024-3-7_15-21-56.png ) buttons.

  • Clicking the Yes button deletes the entries.

  • Clicking the No button closes the modal window, and the entries are not deleted.

All records on the page will be selected if you select the checkbox in the header.

Confirm deletion modal window.png


Fig. 5. "Confirm deletion" modal window

1.2.4.2. PDF

Displays the PDF file icon. When hovering over it, a view icon appears. Clicking it opens the file in a new browser tab. Each screenshot is displayed on a separate page in the file.

1.2.4.3. Name

Displays the name of the PDF file.

1.2.4.4. Status

Displays the generation status of the PDF file.

Possible values:

  • Pending image-20260318-100733.png — the file is queued for generation; download and delete tools are inactive;

  • Generating image-20260318-100755.png — the file is being generated; download and delete tools are inactive;

  • Completed image-20260318-100813.png — the file has been successfully generated; download and delete tools are active;

  • Error image-20260318-100830.png — an error occurred during file generation; the download tool is inactive, the delete tool is active.

1.2.4.5. Created

Displays the date and time the PDF file was created. Format: DD.MM.YYYY, hh:mm:ss.

1.2.4.6. Created by

Displays the user who initiated the file generation.

1.2.4.7. Download tool

Clicking downloads the corresponding PDF file to the device.

1.2.4.8. Delete tool

Clicking opens a confirmation modal window (Fig. 5). After confirmation, the file is permanently deleted from the registry.

1.3. Pagination

It consists of the Rows per page field, which indicates the number of entries (it is possible to set from 1 to 1000) per page, and forward and backward buttons for switching pages.