Webitel: Documentation
Webitel: Documentation
Breadcrumbs

Version 22.05

New functionality:

  • 🆕Constructor for building dynamic pages that are displayed in the agent’s workspace;

  • [Admin] Started working on a new section for the TTS\STT sound services setting;

  • [Admin] A new provider for connecting Instagram chats;

  • [Admin] A new dialer type for managing outbound tasks (mailings, API requests, work tasks);

  • [Flow] A new application in the graphic constructor for working with subscribers lists;

  • [Flow] A new application in the graphic constructor for working with client information in the dialer;

  • [Flow] A new application in the graphic constructor for setting the result of dialer call attempt;

  • The Storage service has received the support for file storing in Google Cloud Storage;

  • Added a possibility to send files by a client from the website chat;

  • Added an option for the emoji selection in the website chat;

  • A switch to a new database version;

  • Global documentation update.

Improvements:

  • [Admin] Improved the work of the graphic constructor. Fixed a bug with partial loading of charts;

  • [Admin] Improved components in the graphic constructor for working with subscribers in the queue;

  • [Admin] Updated the pages of the Facebook and Infobip chat providers;

  • [Admin] Added the subscriber filtration in the dialers;

  • [Workspace] Updated formulas for calculating the KPIs in the agent’s workspace;

  • [Flow] Added an option of expanding the text entry field in the graphic constructor;

  • Fixed the RBT recording for the Preview dialer;

  • Fixed bugs in the application styles.

Update: