New functionality:
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🆕Service for call classification (voicemail detection) based on machine learning;
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🆕Possibility to book meetings at a particular time from the website widget;
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[Workspace] Added an option to disable Web phone when working with an external SIP phone;
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[Workspace] Added the possibility for the agents to attach files to email;
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[Admin] Added a tab with the execution history to the Triggers section;
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[Mobile] Added the ability to receive calls from the contact center queues in the mobile app;
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[Mobile] Added support for SIP TLS / SRTP encryption;
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Documentation update.
Improvement:
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[Admin] Improving the graphic constructor work;
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[Admin] Search optimization in the dialer history;
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[Admin] Saving selected filters on the tab with dialer subscribers after closing the subscriber card;
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[Admin] Updating provider to connect to Instagram;
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[Admin] Fixed a bug in the dialer priority work;
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[Admin] Added the possibility to set the permissions for changing users’ set of licenses and roles;
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[Flow] Improved handling of emails with several attachments;
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[Flow] Display of a message about the schema saving result;
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[History] Improved the visualization of call records;
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[History] Search optimization in the call history;
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Updated the list of available languages for Microsoft Azure TTS/STT;
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Bug fixes and general improvements.