Webitel: Documentation
Webitel: Documentation
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Version 22.07

New functionality:

  • 🆕Added a possibility of Email messages processing using Flow;

  • 🆕Implemented a full-fledged Telegram client as a new provider for working with chats;

  • 🆕Implemented the conversion of call records to text with full-text search support in the History section;

  • [Admin] A new chapter for configuring the templates of CSV files for downloading subscribers to the dialer;

  • [Admin] Added the ability to set the service messages templates in the chat providers section;

  • [Admin] Added an option not to show the client’s name to the agent in the chat channel;

  • [Admin] Added the possibility of generating audio files from the text in the Media section;

  • [Admin] Added the option to a select sound file for personal greeting in the agent’s card;

  • [Admin] Added the possibility for the dialer post-processing scheme to manage the number of attempts and time of call back dialing depending on the type of communication device;

  • [Flow] A new application in the graphic constructor for sending outbound messages through Telegram bot or client;

  • [Flow] Added a mini copy of the scheme;

  • Added the possibility of deleting conversation records from the call history section by the administrator;

  • Switching to Debian 11 Linux;

  • Global documentation update.

Improvement:

  • [Admin] Improvement of the graphic constructor work;

  • [Admin] Improvement in the tasks queue work;

  • [Admin] Information about the assigned agent is displayed on the dialer subscriber’s card;

  • [Admin] Updated the page of dialer work logs;

  • [Admin] Added log filtering in dialers;

  • [Workspace] Improvement when working with the tasks queue;

  • [Workspace] Added display of information about possessing SIP registration;

  • [Flow] Added a new replyToId parameter for conversation support to the sendEmail application;

  • [Flow] Added a new parameter for receiving the code of SMTP server answer to the sendEmail application;

  • [Flow] Added an ability to change the size of the application inspector;

  • [Flow] Added highlighting of the application selected in the scheme;

  • Updated the mechanism of PUSH messages for mobile devices;

  • Fixed bugs and added general improvements.

Update: