Webitel: Documentation
Webitel: Documentation
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Version 22.09

New functionality:

  • 🆕Meet Triggers, a new section for starting scheduled schemes;

  • 🆕Added grouping schemes by types, with the ability to assign tags;

  • 🆕Added possibility to work with email attachments;

  • [Messages] Added the ability to get notifications about mentions in Facebook/Instagram accounts (comments and mentions in the messages) to the start scheme of the chat gateway;

  • [Admin] New functionality Grantee to assign rights by default to the calls processed by the dialers without the participation of agents;

  • [Flow] New application for working with rich text in the constructor for building dynamic pages;

  • [Flow] Added an option for dynamic button generation in the chat from data arrays in variables ;

  • [Flow] A new getEmail application for receiving data by the unique email message identifier;

  • [Flow] Added the possibility of site host transmission in the variable to the httpRequest application;

  • [Flow] Added new parameters for getting the number of subscribers (waiting or in processing) in the queue to the getQueueInfo application;

  • Global documentation update.

Improvement:

  • [Admin] Improving the graphic constructor work;

  • [Admin] Fixed a bug that occurred when connecting the Gmail service;

  • [Admin] Fixed the bug with a search of the subscriber’s number starting with +;

  • [Flow] Improved work with arrays in variables;

  • [Flow] Fixed the bug concerning the stop of conversation recording after call transferring;

  • [Workspace] Added an ability to call from the call history section;

  • [Workspace] Fixed bugs with duplicating chats in the agent’s workspace;

  • [History] Improving search performance in the call history application;

  • Updated the list of available languages for Microsoft Azure TTS/STT;

  • Added an option of setting the call initiator for eavesdropping in the REST API;

  • Bug fixes and general improvements.

Update: