New functionality:
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🆕 Integration with WhatsApp using Meta Cloud API;
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[Workspace] A complete update of the visual part of the application: responsive design, the ability to resize the workspace and minimize additional information;
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[Workspace] Added an option for additional dialing (DTMF transmission) during a call;
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[Flow] Added a display of warning about not saving data to the schema close window;
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[Flow] Added the option of undo/redo changes in the flow schema;
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[Flow] Added a new application for working with the Rabbitmq from the schema;
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[Supervisor] Completely updated web phone to connect to the conversation;
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[Admin] In the Media section, added the possibility of previewing not only for audio, but also for different file types;
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Added the ability to set templates for the website widget, as in other messengers;
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Updated the algorithms of progressive and predictive dialers;
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Updated documentation and localization of applications.
Improvement:
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[Flow] Fixed a bug when the date of schema creation instead of the current one was displaying to an agent in the postprocessing window;
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[Admin] Fixed the bug of uploading subscribers to the dialer from the CSV files when not all data was entered;
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[Admin] Fixed the bug of uploading subscribers to the dialer from the CSV files when the filename was too long;
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[Admin] Added the possibility to filter by agents in the history of dialer attempts;
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[Supervisor] Updated visual table interfaces;
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[Supervisor] Fixed bugs in functionality responsible for connecting to the conversation;
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[Workspace] Added notification to inform the agent about chat closing by the customer;
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[History] Added display of AI AMD recognition history;
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[History] Search performance improvements in the call history;
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Fixed bugs with time reservation in Appointments;
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Updated styles of website widget;
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Fixed bugs related to the PATCH method in HTTP REST API;
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Bug fixes and general improvements.