Webitel: Documentation

Upgrade Notes 24.10-25.02


Before the update begins

Ensure to back up the database prior to starting the update!

Update Algorithm

  1. Complete shutdown of all Webitel services

  2. Update Webitel applications to v25.02

  3. Migrate the database from Webitel v24.10 to v25.02

  4. Addition of the new Cases service

  5. Restart all services after updating to Webitel v25.02

Complete shutdown of all Webitel services:

Bash
systemctl stop webitel-api webitel-app webitel-uac messages-bot messages-srv \
  engine call_center storage flow_manager rabbitmq-server webitel-logger consul \
  freeswitch ngcp-rtpengine-daemon opensips grafana-server nginx

Update Webitel applications to v25.02.

Bash
sed -i 's/24.10-releases/25.02-releases/g' /etc/apt/sources.list.d/*
sed -i '/-allow_media/d' /etc/systemd/system/storage.service
systemctl daemon-reload

apt update
apt upgrade

Database migration from Webitel v24.10 to v25.02.

Bash
su postgres
cd ~
psql webitel -qxc "ALTER DATABASE webitel SET timescaledb.restoring='on';"
psql -1 -f /usr/share/postgresql/15/webitel/migration/24.10-25.02.sql webitel
psql webitel -qxc "ALTER DATABASE webitel RESET timescaledb.restoring;"
exit

Addition of the new Cases service

Bash
apt install webitel-cases

cp /opt/webitel/etc/default/webitel-cases /etc/default/
cp /opt/webitel/etc/systemd/system/webitel-cases.service /etc/systemd/system/

systemctl enable webitel-cases

Clear old packages

Bash
apt --purge autoremove

Restart all services after updating to Webitel v25.02

Bash
systemctl restart consul
systemctl restart postgresql
systemctl restart rabbitmq-server

systemctl restart webitel-app webitel-uac webitel-api engine \
  messages-srv flow_manager messages-bot call_center storage webitel-cases webitel-logger \
  freeswitch ngcp-rtpengine-daemon opensips grafana-server nginx