Webitel: Documentation

Recv Message

1. Description

It stores a text message from the subscriber within the active dialog into a variable.

This component is present in flow types like:

  • Chat.

The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.

Recv Message.png

Fig.1. Recv Message component

1.1. Recv Message block

The block consists of the following elements:

  1. The name of the component;

  2. In branch — receiving (connecting with the previous block) branch;

  3. Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.

The presence of an Screenshot 2024-11-07 154742.png icon indicates that the switch is on, and this component can be connected to a component that already has a connection.

Changing the switch position removes the outgoing branch of this component.

The Screenshot 2024-11-07 155145.png button deletes the block from the Flow Schema.

1.2. Recv Message settings panel

It consists of the following elements:

  1. Set variable;

  2. Timeout (Sec);

  3. Delimiter;

  4. Next message timeout (Sec);

  5. Break;

  6. Limit;

  7. Add description.

1.2.1. Set variable

Here you enter the variable's name in which the subscriber's response will be written.

1.2.2. Timeout (Sec)

Here you enter the amount of time to wait for a message from the subscriber.

1.2.3. Delimiter

Here you specify how messages will be delimited if multiple messages are sent consecutively. If this field is left blank, it will default to a space.

1.2.4. Next message timeout (Sec)

Here is where the time in seconds for grouping messages is entered. Each message resets the Next message timeout (Sec) timer.
If Next message timeout (Sec) is not entered, then Timeout (Sec) is used.

If Next message timeout (Sec) is entered, then Timeout (Sec) is used only for the first message.

1.2.5. Break

Responsible for the completion of the flow execution.

  • image-20250627-120834.png — initiates the end of the flow execution after the given component.

  • image-20250627-120816.png — the switch is in the off position.

1.2.6. Limit

It is intended to determine the maximum number of passes through this component.

The failover branch appears in the edited component when the limit is set image2024-1-26_12-1-12.png .

The failover branch will be used if more passes are passed through the component than entered in the Max field.

Clicking on the Add Limit button adds a Max field and a Delete limit button.

The number of possible passes is indicated in the Max field.

Clicking on the Delete limit button removes the limit and returns the Add limit button.

Limit.png


Fig. 2. Setting a limit

1.2.7. Add description

When you click the Add description button, a Description field and a Delete description button will be added.

The Description field is used to add comments to the component.

Clicking the Delete description button removes the description field and brings back the Add description button.

Description.png

Fig. 3. Add description