1. Description
It is designed to forcefully change a User who can view a call or chat that has not been accepted.
By default, the Flow scheme will be executed on behalf of the user who made the call.
There are cases when there is an incoming call, no one answers the ring, and access rights do not assign to this call.
This component is present in flow types like:
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Voice.
The block (Fig.1(1)) is used in space to build the Flow. The settings panel for this component opens (Fig.1(2)) when you click on the block.
1.1. Set Grantee block
The block consists of the following elements:
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The name of the component;
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In branch — receiving (connecting with the previous block) branch;
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Out branch — outgoing (connecting with the following block) branch. When hovering over the Out field, a switch appears. The switch allows this component to be connected to a component that already has a connection.
The presence of an 
Changing the switch position removes the outgoing branch of this component.
The 
1.2. Set Grantee settings panel
It consists of the following elements:
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Grantee;
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Break;
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Limit;
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Add description.
1.2.1. Grantee
It is designed to select the User to whom you want to assign missed calls or chats. Clicking on the field opens a list of existing Users from which a selection is made. You can select from the drop-down list or set it manually.
1.2.2. Break
Responsible for the completion of the flow execution.
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1.2.3. Limit
It is intended to determine the maximum number of passes through this component.
The failover branch appears in the edited component when the limit is set 
The failover branch will be used if more passes are passed through the component than entered in the Max field.
Clicking on the Add Limit button adds a Max field and a Delete limit button.
The number of possible passes is indicated in the Max field.
Clicking on the Delete limit button removes the limit and returns the Add limit button.
Fig. 2. Setting a limit
1.2.4. Add description
When you click the Add description button, a Description field and a Delete description button will be added.
The Description field is used to add comments to the component.
Clicking the Delete description button removes the description field and brings back the Add description button.
Fig. 3. Add description